Research to inform service delivery models that include the application of smart assistive technology
In March 2012 the former Queensland Department of Communities (now the Department of Communities, Child Safety and Disability Services) engaged Health Outcomes International (HOI) to conduct research to provide evidence to inform models of disability and community care service delivery that integrate smart assistive technologies (smartAT) as an integrated component of service delivery for specialist disability and community care services for people with a disability.
The broad objective of this research project was to provide evidence that will inform decision making about the use of smartAT. In particular, the research considered the:
1. Existing evidence base at a national and international level in relation to smartAT and how it is used at a service provider and client level;
2. Extent to which smartAT is being considered and implemented across the disability and community care sector both within Queensland and across other Australian jurisdictions; and
3. Experience of the five Home and Community Care (HACC))1 funded organisations involved in the smartAT demonstration projects in terms of:
- The uptake and application of smartAT within their service delivery/operational environment;
- Policy and practice change that smartAT has required;
- Service provider views regarding the client experience of smartAT; and
- Service provider views regarding the staff experience of smartAT.
RESEARCH TO INFORM SERVICE DELIVERY MODELS.pdf
Uploaded by Ash-Lee Hall
Uploaded on 2015-09-02 08:20:49
· Policy & Funding
· Rural & Remote Service Delivery
· Workforces Considerations
· Disability Support
Deborah Dixon at 2017-01-20 11:11:13
Thank you for sharing this resource. I have found it to be very useful in encouraging critical thinking and considerations that are required for planning and integrating business models around the use of Smart AT.